Choose the plan. that works for you

You are a few steps away from starting your first automated CX workflow.

Starter

Most used by small teams and startups.
€299/month
Billed monthly.
Get started
1 user
1 project
1,500 comments per month
1 integration
Languages: EN or FR
Analytical AI features
No generative AI features

Teams

Popular
A transverse solution for an ideal omni-channel strategy.
€499/month
Billed monthly.
Get started
5 users
1 project
2,000 comments per month
5 integrations
Languages: EN or FR
Analytical AI features
No generative AI features

Enterprise

Scale the power of workflows automation with no limits.
Custom
Billed monthly.
Get started
Unlimited users
Unlimited projects
Custom # of comments
Unlimited integrations
20+ languages
Analytical AI features
Generative AI features

Starter

Most used by small teams and startups.
$299/month
Billed monthly.
Get started
1 user
1 project
1,500 comments per month
1 integration
Languages: EN or FR
Analytical AI features
No generative AI features

Teams

Popular
A transverse solution for an ideal omni-channel strategy.
$499/month
Billed monthly.
Get started
5 users
1 project
2,000 comments per month
5 integrations
Languages: EN or FR
Analytical AI features
No generative AI features

Enterprise

Scale the power of workflows automation with no limits.
Custom
Billed monthly.
Get started
Unlimited users
Unlimited projects
Custom # of comments
Unlimited integrations
20+ languages
Analytical AI features
Generative AI features

Starter

Ideal for small teams and startups.
€2 990/yr
Billed monthly.
Get started
1 user
1 project
1,500 comments per month
1 integration
Languages: EN or FR
Analytical AI features
No generative AI features

Teams

Popular
A transverse solution for an ideal omni-channel strategy.
€4 990/yr
Billed monthly.
Get started
5 users
1 project
2,000 comments per month
5 integrations
Languages: EN or FR
Analytical AI features
No generative AI features

Enterprise

Scale the power of workflows automation with no limits.
Custom
Billed monthly.
Get started
Unlimited users
Unlimited projects
Custom # of comments
Unlimited integrations
20+ languages
Analytical AI features
Generative AI features

Starter

Ideal for small teams and startups.
$2,990/yr
Billed monthly.
Get started
1 user
1 project
1,500 comments per month
1 integration
Languages: EN or FR
Analytical AI features
No generative AI features

Teams

Popular
A transverse solution for an ideal omni-channel strategy.
$4,990/yr
Billed monthly.
Get started
5 users
1 project
2,000 comments per month
5 integrations
Languages: EN or FR
Analytical AI features
No generative AI features

Enterprise

Scale the power of workflows automation with no limits.
Custom
Billed monthly.
Get started
Unlimited users
Unlimited projects
Custom # of comments
Unlimited integrations
20+ languages
Analytical AI features
Generative AI features

FAQ

What is a comment?

A comment, also called a verbatim, is a unique feedback message written by one of your customer. For instance, it may be a review posted on Trustpilot or a customer support ticket received on Zendesk.
Our plans prices vary based on the number of comments you want to send through Cobbai.

What is a project?

Cobbai is based on projects. For each project, you can select a set number of integrations and comments you want to use. Our clients often start a new project to implement a specific workflow in order to improve one or a couple of CX metrics.

How to get the best out of Cobbai?

After using Cobbai for a month, you will gain a deep insight into the feedback data you provided. You will get a clear picture of the friction points along your customer journey.

After three months, our adaptive AI will become your best ally in your customer experience strategy. Cobbai will have a great understanding of your business and customers. The new feedback you receive will be efficiently categorized, flagged and answered through powerful automations.

After a year, you will enjoy the full potential of Cobbai. The clusterization process will be extremely precise and bespoke to your business. Several workflows will be running at the same time, all executing dozens of automated actions triggered by incoming feedback. You will save time and see your metrics and overall customer experience constantly improve.

Cobbai adaptive AI to trigger automated CX workflows
Proven ROI

Adopt Cobbai and get immediate results.

Our targeted workflows help customer-facing teams improve key CX metrics daily.
The end result? A better customer journey to increase retention and make you stand out from your peers.
Customer Care
-75%

Decrease in response time

Improved turnaround time to keep your customers satisfied and reduce churn.
Customer Care
-90%

Reduction in manual tagging

Less agent interventions. More time to focus on complex support situations.
Marketing
+30

# of NPS points gained

Satisfaction-focused workflows help turn more customers into promoters.
Product
+250%

Increase in product satisfaction

Fuel your product roadmap and build a community of fans.